Policies & protection

Clear policies build trust

Everything guests need to know before booking: rental agreement, deposits, house rules, check-in logistics, and approval-based exceptions for restricted stay types.

Agreement

Rental Agreement

A digital rental agreement and house rules must be reviewed before payment. Once payment is completed, the reservation is confirmed for the selected dates.

Payments

Full Payment Policy

Full payment is required to reserve your dates. We do not hold calendar dates without completed payment.

Verification

ID Verification

Optional pre-check-in ID verification may be required for longer stays or first-time direct guests. Access instructions are released after verification.

House rules

What we ask of guests

  • No smoking anywhere on the property
  • No parties or events
  • Observe published check-in and check-out times
  • Approved guest count only — no unauthorized visitors
  • Quiet hours: 10 PM – 7 AM
Cancellation

Cancellation Policy

All reservations follow a strict cancellation policy. Please review the policy details before submitting payment because reserved dates are held specifically for your stay.

Your booking journey

What happens after you book

Booking confirmed

Your reservation is confirmed after full payment is completed.

Check-in instructions

Sent automatically before arrival with access codes

Checkout reminder

Sent the day before departure with instructions

Post-stay follow-up

Repeat guest discount code and review request

Book Your Stay